We’ve published our Customer Annual Report

November 7th, 2024

Each year, we publish our Customer Annual Report to provide an overview of how we’re performing and delivering services for you, our tenants. Our latest report covers April 2023 to March 2024. We believe transparency is key to maintaining your trust and confidence, which is why we carefully produce this report to provide an overview […]

Today we join Karbon Homes Group

June 17th, 2024

Today we join Karbon Homes Group We recently wrote to you, our tenants, to let everyone know that we’re becoming part of Karbon Homes Group. We’re pleased that today (17 June) sees our partnership begin. We’ll continue to be your landlord and we’re keeping our name. The main difference for you will be that services […]

Tenant Satisfaction Measures Results

May 30th, 2024

As your landlord, Leazes Homes is governed by The Regulator of Social Housing, who oversees our operations and the services provided to you by our contracted housing manager, YHN. This is to make sure that your home remains as safe and comfortable as possible, and that you are treated fairly as a tenant. Take a […]

Leazes Homes and Karbon Homes Group partnership confirmed

May 24th, 2024

Earlier this year, we shared with you that we were exploring Karbon providing services to our tenants on our behalf, in place of Your Homes Newcastle. We recently asked tenants for their views on the proposed partnership, and we’d like to thank everyone who provided feedback through the different channels. Their comments have been central […]

Leazes Homes selects Karbon Homes as preferred partner

January 31st, 2024

We’d like to share the latest step in the journey of Leazes Homes with you.   Your Homes Newcastle has delivered services on our behalf, as well as for Newcastle City Council, for several years. Newcastle City Council has taken the decision to close Your Homes Newcastle and will instead deliver the services itself. Since […]

Tell us what you think of your housing service

December 1st, 2023

As your landlord, Leazes Homes is governed by The Regulator of Social Housing, who oversees our operations and the services provided to you by our contracted housing manager, YHN. This is to make sure that your home remains as safe and comfortable as possible, and that you are treated fairly as a tenant. The Regulator […]

Tenant Satisfaction Measures

November 9th, 2023

Leazes Homes – Free Prize Draw Terms and Conditions: No purchase necessary to enter the prize draw. Entries must be received by 23:55 on 28 January 2024. The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted or fail to reach the Promoter by the relevant closing date for any reason. Automatically […]

A message from Dawn Keightley, Chair Leazes Homes Board

July 18th, 2023

In 2021, Leazes Homes Board made a decision to join the Group structure of Your Homes Newcastle (YHN). As a resident, this made no difference to your tenancy which remained with Leazes Homes, but it did mean that all of the services you would, receive would be delivered by YHN. YHN is a company owned […]