When you apply for housing
What data we will share with others
Personal Data, family and financial.
Who we will share it with
Tyne and Wear Homes Partners.
Why we share it
To process your housing application.
Legal bases for sharing your data
We require consent to share data across the partnership and this is explicitly requested within the application form.
At the start of your tenancy
What data we will share with others
Personal data.
Who we will share it with
Utility companies.
Why we share it
To ensure that your utility accounts are correctly set up.
Legal bases for sharing your data
We share this data with these types of organisation so that we comply with the law and other regulations that affect us.
During your tenancy
What data we will share with others
1) Personal data.
2) Personal and financial data.
3) Personal, medical and sensitive data
Who we will share it with
1)Repairs contractors (personal data).
2.1) ICT service providers (personal and financial data).
2.2) Local and central government (personal and financial data).
3) Research companies directly commissioned by us to assess customer satisfaction and the effectiveness of services (personal, medical and sensitive data).
Why we share it
1) To carry out repairs and maintain your property
2.1) To enable us to collect rent and manage arrears effectively
To support you with claims and advice
To assist you in determining which benefits you are eligible for
2.2) To manage housing benefit and Universal Credit claims;
To support you with claims and advice.
3) To ensure services are being provided effectively and meeting your needs
Legal bases for sharing your data
1) We share this data with these types of organisations so that we can effectively manage your tenancy
2.1) We share this data with these types of organisations so that we can effectively manage your tenancy
2.2) We share this data with these types of organisations so that we can effectively manage your tenancy
3) We share data with these types of organisations so that we can effectively manage your tenancy
After the tenancy has ended
What data we will share with others
1) Personal and financial data.
2) Personal data.
Who we will share it with
1) debt collection and tracing agencies (personal and financial data).
2.1) utility companies (personal data).
2.2) current, past and prospective landlords (personal data).
Why we share it
1)To refer outstanding arrears to external debt collection agencies .
to trace a former tenant who has outstanding arrears.
2.1) to ensure that we are protected from costs incurred by tenants.
2.2) to provide references on request.
Legal bases for sharing your data
1)We share this data with these types of organisation so that we can effectively manage your tenancy.
2.1)We share this data with these types of organisation so that we comply with the law and other regulations that affect us.
2.2)We require your consent to share this data
In response to a specific, legal disclosure request
What data we will share with others
Personal, medical and sensitive data.
Who we will share it with
Police forces and fire services.
Why we share it
To prevent crime.
In the interests of public safety and protection.
To comply with our statutory obligations.
Legal bases for sharing your data
We share this data with these types of organisation so that we comply with the law and other regulations that affect us
In the event of an emergency
What data we will share with others
Personal, medical and sensitive data
Who we will share it with
Emergency services
Why we share it
In the interests of public safety and protection
To comply with our statutory obligations
Legal bases for sharing your data
We share this data with these types of organisation so that we can help protect the safety of yourself and others