We’ve published our Customer Annual Report

November 7th, 2024

Each year, we publish our Customer Annual Report to provide an overview of how we’re performing and delivering services for you, our tenants. Our latest report covers April 2023 to March 2024. We believe transparency is key to maintaining your trust and confidence, which is why we carefully produce this report to provide an overview […]

Today we join Karbon Homes Group

June 17th, 2024

Today we join Karbon Homes Group We recently wrote to you, our tenants, to let everyone know that we’re becoming part of Karbon Homes Group. We’re pleased that today (17 June) sees our partnership begin. We’ll continue to be your landlord and we’re keeping our name. The main difference for you will be that services […]

Tenant Satisfaction Measures Results

May 30th, 2024

As your landlord, Leazes Homes is governed by The Regulator of Social Housing, who oversees our operations and the services provided to you by our contracted housing manager, YHN. This is to make sure that your home remains as safe and comfortable as possible, and that you are treated fairly as a tenant. Take a […]

Leazes Homes and Karbon Homes Group partnership confirmed

May 24th, 2024

Earlier this year, we shared with you that we were exploring Karbon providing services to our tenants on our behalf, in place of Your Homes Newcastle. We recently asked tenants for their views on the proposed partnership, and we’d like to thank everyone who provided feedback through the different channels. Their comments have been central […]

Leazes Homes selects Karbon Homes as preferred partner

January 31st, 2024

We’d like to share the latest step in the journey of Leazes Homes with you.   Your Homes Newcastle has delivered services on our behalf, as well as for Newcastle City Council, for several years. Newcastle City Council has taken the decision to close Your Homes Newcastle and will instead deliver the services itself. Since […]